Cookie Policy
At 24-Hour Plumber, we recognise and respect the importance of protecting the privacy of people who visit and use our website, including customers and plumbers (“Visitors”, “you”).
This Cookie Policy explains how 24-Hour Plumber (“we”, “us”, “our”) uses cookies and similar technologies on our website and related services (the “Website”).
1. What Are Cookies?
Cookies are small text files made up of letters and numbers that are placed on your device (computer, tablet, or mobile phone) when you visit a website.
Cookies help us:
- Make the Website work as expected
- Remember your preferences and settings
- Keep you logged in securely
- Improve website speed and security
- Understand how Visitors use our Website
- Deliver relevant advertising and marketing
2. Granting Us Permission to Use Cookies
When you visit our Website for the first time, you will see a cookie consent banner requesting your permission to use cookies.
By selecting “Accept all”, you consent to the use of all cookies. By selecting “Reject all”, only strictly necessary cookies will be used. You may also choose “Set preferences” to control which cookie categories you allow.
You can change or withdraw your consent at any time using the cookie settings link available on our Website.
3. Managing Cookies Through Your Browser
You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.
Information on managing cookies in common browsers can be found here:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Apple Safari
To learn more about cookies in general, visit www.allaboutcookies.org .
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
Strictly necessary cookies are essential for the Website to function properly. These cookies cannot be switched off in our systems.
They are used for purposes such as:
- Enabling account login and authentication
- Maintaining session security
- Remembering consent preferences
- Ensuring forms and job postings function correctly
Without these cookies, the Website cannot operate reliably.
4.2 Statistics (Analytics) Cookies
Statistics cookies help us understand how Visitors interact with our Website by collecting information anonymously.
These cookies allow us to measure:
- Number of visitors
- Pages visited
- Time spent on pages
- How users navigate the Website
This information helps us improve Website performance, usability, and user experience.
4.3 Marketing Cookies
Marketing cookies are used to track Visitors across websites and display advertisements that are relevant to your interests.
These cookies may:
- Measure the effectiveness of advertising campaigns
- Limit how often you see the same advertisement
- Personalise marketing content
If you opt out of marketing cookies, you will still see adverts, but they may be less relevant to you.
We may use marketing technologies provided by third parties such as:
- Microsoft (Bing)
- Meta (Facebook & Instagram)
- TikTok
5. Remarketing and Advertising
From time to time, we may use remarketing cookies to display advertisements to users who have previously visited our Website.
These cookies do not directly identify you. The process is anonymised and allows us to promote our services more effectively.
You can opt out of remarketing through the relevant advertising platforms or by adjusting your cookie preferences.
6. Legal Basis for Using Cookies
Under UK law, we may store cookies on your device if they are strictly necessary for the operation of the Website.
For all other types of cookies, we rely on your consent, which you may withdraw at any time.
7. Cookie List and Consent Management
A detailed list of cookies used on our Website, including their purpose, provider, and storage duration, is available through our cookie consent management tool.
You can review and update your cookie preferences at any time using the cookie settings link on our Website.
8. How to Contact Us
If you have any questions or concerns about our use of cookies or tracking technologies, please contact us:
Email: privacy@24-hourplumber.com
9. Related Policies
For more information about how we process personal data, please review our Privacy Policy.
Last updated: [INSERT DATE]